Cannot contact support

[Mark Slatter]

I have been trying to submit information to NING for support of an issue that is recurring for me. I have been unable to contact them as the help page upon clicking the submit button says select subject from the drop down menu, and there is not a drop down menu to select from, so it won't submit the question for contact.

[Derrick O.]

Hi Mark,

It sounds like something on your browser is preventing some of the form elements from showing up on the page. Can you try submitting your question on a different browser or machine? If this isn't possible, or if you continue to experience issues, let me know, and I'll go ahead and created a support ticket for you.

Thanks!
Derrick

[Derrick O.]

Hi Monique,

I just created a support ticket for you in our system. You should be receiving a message from us shortly.

Cheers!
Derrick

[Derrick O.]

Mark,

I haven't heard from you, so I've also created a support ticket for you in our system. You'll be receiving an email from us shortly.

Cheers!
Derrick

[Mark Slatter]

I have several browsers installed on my computer, including IE, netscape, and mozilla firefox. None of them show me the option of the drop down menu. However I have finally determined the reason why I was not able to upload videos. which was I was not allowing the item to completely convert prior to saving, so I am not in need of support at this time, however, It would be nice to know that if I need it ever again, that I am able to access it.

thank you