FTP Client and Source code

[Melissa]

I just recieved my source code, and the email told me to go to FTP and gave me the information, maybe I am being ditzy, but when it says "User ID" does this mean my site name, my email address, or my 4 digit code? I am so at lost on this, I've tried it all and nothing is signing me in...

Thanks,
Melly

[Fabricio Zuardi]

User id means your email or the name you type to login on your network.

Note that you will need a client that does SFTP, regular FTP will not work, here are some options:

Windows:
http://winscp.net/eng/download.php

Mac:
http://rsug.itd.umich.edu/software/fugu/
http://cyberduck.ch/
http://www.yummysoftware.com/
http://www.panic.com/transmit/

Alternatively, you can use the web interface to edit and upload your files, one other way to access it is: go to www.ning.com > My Networks > View Networks I've Created > Customize (for the network you've asked for the code)

[Melissa]

Thank you, I have FileZilla, and I am still not getting in with it :(

However, I have tried the site editor, and I can't do what I need to do... Or I can't really see what I need anywho... I am trying to change the themes t hat are for others to use... Or add more...

[Andrew Le]

Have you checked the FileZilla wiki? Item 1 on their usage page has some directions for connecting with SFTP: http://wiki.filezilla-project.org/Using

FileZilla should work fine with SFTP.

[Melissa]

Yup tried that, but its still not loging me in...

I put "22" in the port, and it disappears when I press enter.

[Fabricio Zuardi]

Hi Melissa,

Try the Site Manager instead of the quickconnect, here is how:

- Click on the top-left corner little computer:

- Select SFTP as the Servertype and Normal as Logontype

- Accept the key if prompted:

[Melissa]

Yeah, did all this, and I have tried it about 5 times just after reading this, and its still not work... Same error message. The 22 stayed this time, but it won't connect.

[Andrew Le]

It might be necessary to check your settings for Windows firewall or other firewalls to make sure that FileZilla isn't blocked.

[Melissa]

Ug, I have no clue on that what I am looking for, I don't' even know how to get to all that, my husband will have to help on that part lol...

[villiros]

I'm actually experiencing the same (related?) problem.

Filezilla opens a connection, exchanges some data (it asked me if I was happy, and then hangs there. WebDrive fails with

---------------------------
WebDrive
---------------------------
Unable to connect to Site ning, Can't establish SFTP connection, (1609 - SSH Handshake failed with remote host. Recheck your username and password (or hostkey file if one is in use). Also make sure you have selected Ciphers/MACs that are compatible with those on the server. (Error 1609)
Suberror: -2147467259, sshlibSrSshClient::SSH_Handshake: Remote disconnected without sending a disconnect message)
---------------------------
OK
---------------------------

However, I can successfully connect with sftp from cygwin from the same machine, so it doesn't seem to be a network issue.

[Fabricio Zuardi]

if your cygwin's sftp works it might be a Filezilla problem then, do you know where it keeps the known hosts file? You might want to try WinSCP then...

[Comanici Paul darkyndy]

You can use winscp, download link: http://winscp.net/eng/download.php it's very simple, Just complet your info and logIn

[Scott CIpriano]

Filezilla actually has trouble parsing the login URL because there are multiple @ symbols. For example if your email address is [e-mail] the connection string will be [e-mail]@sftp.ning.com. Filezilla will not recognize [e-mail] as you username and try and connect to the address '[e-mail]' instead of just 'sftp.ning.com'. I haven't found the right combination of quotes to fix this yet so I have switched to winscp and dreamweaver which seem to parse the at symbols in the opposite order. Hope this helps.

Scott