Received Java error when running Beta merge tool

[Hien Ha]

Help!

I received a Java error when attempting to run the Beta merge tool.

Attached is a copy of the output from the Java console.

Thank you

[Mike Nicholson]

Hello Hien!

Thanks for the console log. It's very helpful! It looks like you're running a pretty old version of Java. The first thing I'd try is upgrading to the most recent version. Visit http://java.com for a free download.

If you're still experiencing this issue please contact is via the Help Center. It's a easier and faster for us to help you troubleshoot by emailing directly.

Thanks!
Mike

[Hien Ha]

Thank you Mike. That did the job.
In the future I will send email through the Help Center.

Regards,

Hien Ha